Once work orders are created in the external CMMS, the work order in Bazefield becomes read-only for users through the UI. Work orders are updated through changes in the CMMS, which are then reflected in Bazefield through either a push or pull update.
Option 1: Push Updates (triggered on change)
CMMS or middleware sends updates to Bazefield Services API
Changes are reflected in near real-time in Event Operations
Requires external system support and network configuration
Data flow:
Work Order is updated in the CMMS
CMMS or middleware forward request to Bazefield Services API
Option 2: Pull Updates (scheduled polling)
Bazefield polls the CMMS at defined intervals
Queries for updates since the last sync
Ideal when push is not supported or network constraints exist
Data flow: