---
title: "Event Monitoring"
slug: "event-monitoring"
updated: 2025-09-08T16:19:06Z
published: 2025-09-08T16:19:06Z
canonical: "docs.bazefield.com/event-monitoring"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bazefield.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Event Monitoring

## Events View:

The **Events** tab in **Event Operations** is your centralized, real-time dashboard for all alarm and status changes across your renewable fleet. It continuously ingests and displays Events as they occur—faults, run/stop transitions, curtailments, manual overrides, and more—so you never miss a critical change.

> [!NOTE]
> **Events View Impact on Other Bazefield Services** Actions taken here (acknowledging, prioritizing, commenting) directly feed into Case workflows, Allocation rules, and downstream BI reports. Managing Events in this view ensures consistency across Portal, CMMS integrations, and automated diagnostics.

### Why Use the Events View?

The Events view gives you immediate, real-time visibility into every alarm and status change—no polling required—and lets you triage issues instantly by acknowledging or re-prioritizing alarms and grouping related events into cases with a single click. Every action is timestamped and attributed, creating a complete audit trail, and you can apply filters by asset, site, model, or event type to ensure cross-fleet consistency and focus on the most critical issues first.

### Features:

1. **Load & Refresh**
  - **Refresh** pulls in any Events since your last view.
  - Click **Load** to open your saved filter templates.
2. **Apply Time & Asset Filters**
  - In the right-hand pane, set **Time Period**, **Sites**, **Asset Types**, **Models**, or **Objects**.
  - Quick-apply presets for “Last 7 days,” “Today,” or custom ranges.
3. **Filter Menu**
  - Narrow by **Status** (Unacknowledged, Acknowledged), **Priority** (Low, Medium, High, and Critical), **Users**, or **Event Types**.
  - Use **Includes/Excludes** to show only Events with comments, cases, or automation triggers.
  - Read in more detail in [Event Filtering](https://docs.bazefield.com/docs/event-filtering).
4. **Acknowledge & Prioritize**
  - Click the **Status** badge on any row to toggle acknowledgment.
  - Select a **Priority** from the dropdown to escalate or de-escalate in seconds.
5. **Bulk Operations**
  - Multi-select rows to change status/priority or batch-create a Case.
6. **Drill-In Details**
  - Expand an Event with the **chevron** to view its **Log**, **Comments**, **Trend**, **Cases**, and **Allocations** tabs—without leaving the list.
7. **Search**
  - Enter free-text keywords to search across **Action** descriptions, **Code,** and **Snowflake IDs (sfIds)**, instantly highlighting relevant entries.

---

## Cases View:

The **Cases** tab in **Event Operations** is your central workspace for grouping, investigating, and resolving Events and related tasks. A Case can be created from one or more selected Events—or started from scratch—to escalate issues, coordinate teams, and document root-cause analysis. Each Case tracks its own lifecycle, from **Open** through **Closed**, and surfaces linked Events, Tasks, Comments, Approvals, Documents, and Work Orders.

### Why Use the Cases View?

Cases streamline your investigation workflow by consolidating related alarms or issues into a single ticket where teams can collaborate through assigned owners, subscribers, and approvers. Along the way, you can fully document findings with comments, attachments, and approval logs, then track progress via tasks and work orders to ensure nothing slips through the cracks.

### Features:

1. **Load & Save Filter Templates**
  - Click **Load** to open your saved filter templates.
  - In the dialog, select one or more templates (e.g. “Include Closed,” “High-Priority Only”) and click **Apply**.
  - After adjusting filters, columns, or sort order, click **Save** to store your current view as a new template.
2. **Pick & Reorder Columns**
  - Open **Filter › Pick Columns** to choose which of the ten available fields to display (Case, Objects, Category, Status, Priority, Items, Labels, Assignments, Start Time, Modified).
  - Check or uncheck each column; the table updates instantly.
  - Drag any column header to reorder your layout.
3. **Apply Time & Asset Filters**
  - In the right-hand pane, set your **Time Period** (presets or custom range), then choose **Asset Types**, **Sites**, **Models**, or specific **Objects**.
  - Click **Apply** to refresh the list.
4. **Refine with the Filter Menu**
  - Use **Priorities**, **Statuses**, **Categories**, **Assignees**, and **Roles** to narrow your cases.
  - Under **Includes/Excludes**, toggle options like **Include Closed** or filter by labels.
5. **Search by Keyword**
  - Enter text in the **Search** bar to match against Case **Name**, **Description**, or **ID**.
  - Click **clear search** to reset.
6. **Bulk Actions**
  - Multi-select cases (Shift- or Ctrl-click) to enable the **Bulk Actions** menu.
  - Perform batch operations: **Notify (email)**, **Close Cases**, **Open Cases**, **Add Comments**, **Add/Edit Labels**, **Set Priority**, or **Delete Cases**.
7. **Create & Edit Cases**
  - Click **New Case** (top bar) to launch the five-step wizard. Read more on how to do this in [Case Creation](https://docs.bazefield.com/docs/case-creation).
  - Inline edits: click any **Status**, **Priority**, or **Assignments** badge directly in the table.
8. **Drill-In & Go-To Parent**
  - Expand a case with the **chevron** to view its **Logs**, **Events**, **Tasks**, **Comments**, **Subscriptions**, **Approvals**, **Documents**, **Links**, and **Work Orders**.

---

## Activity Log View:

The **Activity Log** in Event Operations delivers a complete, time-ordered audit of every user action on **Events**, **Cases**, and **Work Orders**. Instead of opening each object to see its history, you get one unified table showing:

- **Log Type** (Event or Case icon)
- **Parent** object (with a “go-to” icon)
- **Action** performed (status change, priority update, comment added, task assignment, etc.)
- **Objects** affected (Asset references)
- **Time** of the action
- **User** who executed it

> **Activity Log Impact on Other Bazefield Services**
> 
> Entries here drive downstream analyses—updates feed into allocation rules, CMMS work orders, and BI reports. Use the Activity Log to ensure the rest of the system reflects every change you make.

### Why Use the Activity Log?

The Activity Log lets you trace exactly who did what and when, audit bulk updates or automation runs across multiple Events and Cases, and investigate process bottlenecks by filtering on user, role, status, or time—while also giving you a single place to review comment threads, case assignments, and task-status transitions.

### Features:

1. **Load & Refresh**
  - **Refresh** pulls in any new log entries since your last view. There are both automatic refresh and manual refresh options.
  - Click **Load** to open your saved filter templates.
2. **Apply Time & Asset Filters**
  - In the **right-hand pane**, set **Time Period** (pre-sets or custom range).
  - Filter by **Asset Owners**, **Types**, **Sites**, **Models**, or **Objects**.
  - Click **Apply** to update the table.
3. **Filter Menu**
  - **Priorities**: Critical, High, Medium, and Low.
  - **Statuses**:
    - For Events: Acknowledged and Unacknowledged.
    - For Cases: Unassigned, Assigned, Started, In Progress, Completed, Postponed, and Scheduled.
  - **Users/Roles**: Show only actions by a given operator or role.
  - **Includes/Excludes**: show or hide Case, Event, or Comment type log entries.
4. **Search the Log**
  - Use the **Search** bar to free-text match keywords in the **Action** or **Parent** columns.
  - Click **clear search** to reset.
5. **Columns Sort**
  - Click a header’s sort icon to toggle ascending/descending.
6. **Hover & Go-To Parent**
  - Hover over Cases to see **Case name**, **description**, and **labels**.
  - Use the **↗** icon next to the Parent name to open that Event or Case in a new browser tab.
7. **Apply Time & Asset Filters**
  - In the right-hand pane, set **Time Period**, **Sites**, **Asset Types**, **Models**, or **Objects**.
  - Quick-apply presets for “Last 7 days,” “Today,” or custom ranges.